1) Please do register with us and receive updates on our events or participating activities in Singapore or overseas.
2) We have been receiving high level of complains from our customers about our outlets in Singapore and we wish to inform our loyal customers that the establishment by the name of "Joo Chiat Kim Choo" is not part of our organisation. Should you have purchased anything from them that you are not pleased with, please do refer your complains to them directly. You may understand more about our concerns from the following news article.
3) To find out more about our outlets in Singapore, please do refer to Our Locations link.
4) Spend a minimum of $50 in a single receipt and stand a chance to win $200 worth of cash vouchers from Five Stars Travel Pte Ltd! (Applicable only at our East Coast branch & Ion Orchard outlet.) To participate, you will have to provide us with your Full Name, NRIC Number, Email and Contact Number on your purchased receipt.
Service Policy
All orders placed online will receive an email notification of your selected items for your reference and safe keeping. It is not a confirmed order until our sales representative contacts you via email or phone to verify your orders accordingly.
You are required to inform us whether the order is for collection or delivery.
Upon verification, you will then receive another electronic-invoice for payment purposes. This electronic-invoice confirms your orders made online and we will deliver accordingly to the respective address indicated in your order form or to have it ready for collection in your preferred location of our branches/outlets located in Singapore.
Any changes on the order of delivery information should be made at least 24 hours before delivery. You can call us at +65 67412 125 or write to us with indication of your invoice number to make the changes.
Standard Delivery
We will provide free delivery for order with a minimum purchase of SGD$120.00 (per location) to most parts of Singapore; else there will be a SGD$20.00 delivery charge. (Tuas, Jurong, Sembawang & Yishun – additional SGD$25.00)
Cancellation
Cancellation of order must be made 24 hours in advance before the delivery time.
Full purchase amount will apply if the order has been delivered.
Kim Choo Express Pte Ltd reserves the right to reject any order.
